Outlook printing is not possible

5
(2)

Cannot print unless an item is selected

Outlook 2019 (Office 365) displays an error message when you try to print an email. The error happens both when trying to print via file > as well as with right click -> quick print, the same error message always appears. However, documents from Word or Excel can be printed on the printer.

Symptom

Cannot print unless an item is selected. Select an item, and then try to print again.

cannot-print-unless-an-item-is-selected
Outlook: Cannot print unless an item is selecetd

Solution

Exit Outlook and open File Explorer, type in the address bar %APPDATA%\Microsoft\Outlook, and go to the Microsoft and Outlook directory: The full path is C:\Users\%username%\AppData\Roaming\Microsoft\Outlook. Search for the file outlprnt, if it exists, it can be deleted (only this one file). The next time you start Outlook, the outlprnt file is regenerated, so the error is fixed and emails can be printed again.

Note. The file OutlPrnt is created after going to File – Print – Print Options – Preview in Outlook.

How useful was this post?

Click on a star to rate it!

Average rating 5 / 5. Vote count: 2

No votes so far! Be the first to rate this post.

We are sorry that this post was not useful for you!

Let us improve this post!

Tell us how we can improve this post?

Leave a Reply

Your email address will not be published. Required fields are marked *